![]() ![]() Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.Foreign language skills are desirable, but not required.Ability to work shift work and/or overtime.Must be able to communicate information and instructions verbally or via radio equipment.Must possess good written and oral skills.Must be able to effectively communicate verbally by telephone, face to face and on public address systems.Must be able to perform all job functions within a limited space.Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement.Must work under tight time constraints to accomplish quick turns of aircraft.Must be aware of hazardous situations and be able to handle emergencies as needed.Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period.Ability to work well with others as part of a team, meet the public, and work under stressful situations.Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations.Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job.Must be able to comply with Company attendance standards as described in established guidelines.Must maintain the ability to wear prescribed uniforms.Must be able to climb, bend, kneel, and stand on a frequent basis and for extended periods.Must be able to lift and/ or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces.May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights.Must be able to obtain a SIDA badge and meet all local airport requirements to work international flights.College coursework or degree would be an asset. ![]()
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